Careers
Join A Team of Professionals Who Really Care.
Helping people with developmental disabilities reach their true potential and lead fulfilling lives takes a patient, compassionate and caring person who is dedicated to improving the lives of others. It’s challenging and satisfying work – the kind of job that requires a very supportive workplace culture. It’s what GHO is all about.
At GHO, we treat our employees the same way we treat the people we serve. We want their work to enrich their lives and we want to see them reach their full potential. We are always looking for new talent to be part of our team and join us in helping more than 500 people, annually, lead more fulfilling lives.
Please review our open positions and consider applying today. We look forward to the opportunity of meeting you and discussing the many rewards of working at GHO.
Job Opportunities
Direct Care Professionals
As a Direct Support Professional at General Human Outreach Inc., you will play a vital role in supporting individuals with disabilities, fostering their independence, and enhancing their quality of life. This position is essential in helping our clients thrive within their communities.
Responsibilities
- Provide direct support to individuals with disabilities in daily living activities.
- Assist clients in developing skills that promote independence and self-sufficiency.
- Implement individualized care plans tailored to each client’s needs.
- Monitor and document client progress and any changes in behavior or health status.
- Administer first aid and respond to emergencies as needed.
- Facilitate social interactions and community integration activities.
- Collaborate with families and other professionals to ensure comprehensive support.
- Maintain a safe and supportive environment for all clients.
Qualifications
- High School Diploma or G.E.D. required
- NYS valid driver’s license and reliable transportation
- Covid-19 Vaccine card
- Ability to pass a background check and drug screening
- Strong communication skills, both verbal and written
- Ability to work independently and as part of a team
- Ability to lift up to 50 pounds and perform physical tasks, such as bending, stooping, and reaching
- Previous experience in working with the ID/ DD population or mentally ill population is preferred.
- CPR and First Aid certification preferred, but not required
- Ability to work flexible hours including mandatory overtime as needed.
If you are passionate about making a difference in the lives of individuals with disabilities and want to join a dedicated team, we invite you to apply today at General Human Outreach Inc.
Salary commensurate with experience and qualifications.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver’s License (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Queens, NY 11415 (Required)
Ability to Relocate:
- Queens, NY 11415: Relocate before starting work (Required)
Work Location: In person
Korean Outreach Coordinator
The candidate will also be involved in the in-take and program/service enrollment processes. B.A. degree in Human Services preferred. Previous experience in OPWDD field preferred. Full time position. M-F. Bilingual Korean required. Competitive salary and benefits.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Kew Gardens, NY 11415 (Required)
Ability to Relocate:
- Kew Gardens, NY 11415: Relocate before starting work (Required)
Work Location: In person
Family Support Assistant (FSS)
The FSS Assistant assists the individuals and their families to access necessary services through individual outreach and case management efforts and ensures that those services are being delivered in compliance with NYS/OPWDD regulations and contracted units of service.
Reports to FSS Coordinator and finally to the Deputy Director
Salaried/Hourly: Hourly
Schedule: Monday-Friday, In Main Office (Not Remote)
On Call: Yes
Duties & Responsibilities:
· Assist the Family Support Services (FSS) Department with individual outreach, intake, and program/service enrollment processes; maintain the agency’s individual waiting list.
· Provide case management services to individuals in their homes.
· Obtain, verify, and maintain all required family documentation.
· Represent the agency at ID/DD Council meetings and participate in outreach events as needed.
· Coordinate all agency outreach activities and events.
· Provide service coordination for individuals enrolled in Family Support Services.
· Document activities including eligibility, enrollment, and monthly case notes in a timely manner.
· Support maintenance of quarterly unit service commitments and related reporting.
· Assist with Family Reimbursement responsibilities.
· Collect and organize all necessary materials, forms, and receipts for Committee review.
· Review receipts to ensure purchased items comply with reimbursement requirements.
· Prepare check request forms and submit for supervisor approval.
· Ensure compliance with the OPWDD contract by distributing required annual funds to eligible families.
· Participate in required staff training, supervision sessions, and staff meetings.
· Perform other duties as assigned.
Qualifications:
· Associate’s or bachelor’s degree in health or human service field preferred.
· At least 1-3 years of experience working in the Human Services field, preferably In the OPWDD field.
· Willing to train the right candidate with minimal experience.
· Bilingual Chinese required. (Cantonese and/or Mandarin)
Physical Activities: The basic responsibility of all GHO employees is to ensure the safety and wellbeing of our individuals at all times. The minimum physical requirements listed reflect the physical activities necessary to perform the essential function of the position. Requirements, skills, and abilities included have been determined to be minimal standards required to successfully perform the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Minimum Requirements:
· Physical Efforts:
– While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, sit, reach with hands and arms, bend, or kneel.
– Requires normal finger dexterity to type and pick up routine office materials and tools in the office.
– Requires traveling to and from individual’s homes.
– Able to accompany individuals in a vehicle on recreational trips.
· Mental Efforts:
– Ability to apply common sense understanding to carry out detailed instructions.
– Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing.
– Ability to read, analyze, and interpret documents and information appropriate to the job.
– Ability to communicate in complex sentences and write sentences using proper adjectives and adverbs.
– Ability to effectively present information and respond to questions from others.
Required Trainings: New Employee Orientation, Intro to Developmental Disabilities, HIPAA/Privacy & Confidentiality, and any other assigned training.
Join us as a Family Support Assistant (FSS) to make a meaningful difference in the lives of children and families. Your dedication will help build stronger communities through compassionate support, expert intervention, and unwavering commitment.
Salary commensurate with experience and qualifications.
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Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Language:
- Chinese (Cantonese and/or Mandarin) (Preferred)
Work Location: In person
IRA Manager
Dynamic professional needed to manage the day to day operations of a Queens residential home for individuals with special needs.
Duties & Responsibilities:
- Maintain regulatory compliance with all federal, state and local regulations, policies, practices and standards applicable to the IRA program.
- Comply with and implement Agency policies, procedures and practices governing programs.
- Uphold and protect the rights of all individuals served.
- Provide direct care services as necessary to the individuals who reside in the IRA(s).
- Schedule staff and assign staff tasks as needed.
- Supervise, monitor and evaluate staff performance and provide training as needed.
- Work flexible shifts as assigned and comply with 24-hour on call requirement.
- Participate in and lead, as assigned, evacuation and fire drills when scheduled. Monitor program supplies.
- Assist in maintaining a safe and clean residential home.
- Request food purchases in accordance with individuals’ menus and assist in shopping.
- Complete staff payroll in a timely manner.
- Approve staff time off requests and schedule coverage as needed.
Qualifications:
- B.A. degree in Human Services preferred.
- NYS driver’s license required.
- Covid-19 Vaccine card required.
- At least 2 years working with ID/DD population in management capacity required.
- Computer literate and knowledge of electronic health record system.
Salary commensurate with experience and qualifications.
Job Type: Full-time
Pay: $55,000.00 – $60,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Queens, NY 11377 (Required)
Ability to Relocate:
- Queens, NY 11377: Relocate before starting work (Required)
Work Location: In person
IRA Shift Supervisor
The IRA Shift Supervisor supervises all programs and activities on a given shift and ensures that all work assignments are carried out and that individual protection is maintained.
ACCOUNTABILITY
The IRA Shift Supervisor reports directly to the IRA Manager and finally to the Assistant Director of Residential Services .
DUTIES AND RESPONSIBILITIES OF THE JOB
1. As a Direct Support Professional, the IRA Shift Supervisor assumes all the duties and responsibilities of that job classification, including providing coverage as needed.
2. Provide supervision and assistance in individual programming and for all activities and work assignments on a given shift. Ensure that the proper documentation has been completed.
3. Handle emergency situations as the supervisor on duty in the absence of the IRA Manager.
4. Assist in the training of new Direct Support Professionals.
5. In the absence of the IRA Manager, schedule and supervise staff and relief workers, including AMAP coverage.
6. Assume managerial oversight responsibilities for the IRA program and ensure quality of care for individuals in the absence of the IRA Manager.
7. Have a working knowledge of federal, state and local regulations and policies and procedures applicable to the Agency’s IRA program.
8. Uphold and protect the rights of all individuals served.
9. Have a working knowledge of all individual’s goals to provide quality input at 6-month and annual review meetings.
10. In coordination with the IRA Manager, assist in purchasing food and household items.
11. In coordination with the IRA Manager, assist in purchasing individuals’ clothing and personal articles and verifying that the proper items have been purchased and are in the consumers’ possession.
12. In coordination with the IRA Manager, schedule medical appointments and attend as needed.
13. In coordination with the IRA Manager, plan recreational activities.
14. Attend staff meetings, supervision sessions and staff training as scheduled.
15. Provide crisis intervention as needed (upon completion of an approved SCIP course).
16. Provide First Aid and CPR when needed (upon completion of an approved First Aid and CPR course).
17. In coordination with the IRA Manager, review the Medex for accuracy and conformity to all OPWDD and Agency requirements and monitor the medication supply.
18. Assist in maintaining a safe and clean physical plant.
19. Perform other duties as assigned.
EDUCATION
High School Diploma required. Some college education preferred.
EXPERIENCE
2-5 years working with the ID/ DD population.
Some supervisory experience is preferred.
REQUIREMENTS
High School Diploma
Covid-19 Vaccine card
CPR, First Aid, SCIP and AMAP Training required.
NYS Driver’s license required.
Ability to work flexible hours including mandatory overtime as needed.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Education:
- Bachelor’s (Required)
Experience:
- OPWDD: 2 years (Required)
License/Certification:
- Driver’s License (Required)
Work Location: In person
Clinical Director (LCSW or licensed Clinical Psychologist)-OPWDD Services
The clinical Director is responsible for the oversight and leadership of all clinical services within the programs regulated by the New York State Office for People with Developmental Disabilities. This role ensures that services are person-centered, trauma-informed, and compliant with OPWDD regulations, while promoting the health, safety, and well-being of individuals with developmental disabilities.
Qualifications:
· Must be a licensed Clinical Social Worker (LCSW) or a licensed Clinical. Psychologist (PhD/PsyD) in New York State.
· Active, unrestricted license required.
· Minimum of 5-7 years of clinical experience, preferably in OPWDD or similar settings.
· At least 2-3 years of supervisory or leadership experience.
· Strong Knowledge of OPWDD regulations, including Part 624/625, HCBS Waiver, and person-centered planning.
Key Responsibilities:
· Provide clinical oversight across residential, day habilitation, and/ or community-based programs.
· Supervise clinicians and ensure appropriate clinical interventions and supports.
· Oversee development and review of:
o Life Plans
o Behavioral Support Plans (BSPs)
o Functional Behavior Assessments (FBAs)
· Ensure compliance with OPWDD standards, including documentation, incident reporting, and audit readiness.
· Participate in Incident Review committees and ensure proper follow-up and mitigation strategies.
· Collaborate with interdisciplinary teams, including nursing, psychiatry, and direct support staff.
· Provide crisis intervention guidance and clinical consultation.
· Ensure implementation of trauma-informed and person-centered practices.
· Lead staff training on behavioral support, mental health, and clinical best practices.
· Monitor program outcomes and support quality improvement initiatives.
Skills & Competencies:
· Strong understanding of intellectual and developmental disabilities (I/DD).
· Expertise in behavior management and mental health treatment.
· Knowledge of Positive Behavior Supports (PBS)
· Excellent leadership, Communication, and team building skills.
· Ability to interpret and apply OPWDD regulations.
Work environment:
· Multi-Site (residential and program locations)
· Dome travel required between programs.
· Participation in on call rotation as needed.
Salary commences with experience.
Pay: $91,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Work Location: In person
Behavioral Intervention Specialist
The purpose of the BIS is to oversee the psychological and behavioral needs of the individuals in our IRAs and Day Hab programs.
ACCOUNTABILITY
The BIS reports directly to the Director of Clinical Services or designee.
DUTIES AND RESPONSIBILITES
1. Participate as a team member of the individual program planning.
2. Develop and monitor individual behavior management plans.
3. Maintain ongoing clinical notes.
4. Provide annual and semiannual behavioral information to the Care Managers for Life plans and six-month updates.
5. Provide training to program staff and participate in certified required trainings
6. Provide individual and group counseling to individuals as indicated in program plans.
7. Provide behavioral information to psychiatrists as needed.
8. Provide testing as needed.
9. Provide Psychological assessments for individuals in process applying for GHO services.
10. Participate in internal Agency committees. (i.e., IRC, HRC and Grand Rounds)
11. Ensure the health and safety of every individual.
12. Other duties as assigned.
EDUCATION
Master’s Degree in Psychology required.
EXPERIENCE AND TRAINING
At least 1-3 year experience working with the intellectually disabled population.
Salary commensurate with experience and qualifications.
Job Type: Full-time
Pay: $60,000.00 – $65,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
- Master’s (Preferred)
Work Location: Multiple locations
Internship
GHO offers a seasonal internship program. Please feel free to reach out if you would like more information.
Benefits
GHO extends care to each of our employees as we offer a competitive salary, professional advancement opportunities, and a comprehensive benefits package.
If you are interested in joining our team, please send your resume along with a cover letter to:
HR Generalist
Fax: (718) 261-6698
Or utilize the communication form below: